Is your boss watching you? The rise of AI surveillance at work – podcast
TL;DR
Employers have always monitored their workers, first through output targets and later with software often labelled bossware. AI is transforming what these systems can do, processing huge volumes of data to produce minute-by-minute accounts of activity and productivity. In The Guardian's science podcast, UK technology editor Robert Booth explains which sectors are adopting the approach, why they are doing it, and how it could end up being counterproductive for employers.
Nauti's Take
The potential is there: AI analytics could help teams spot bottlenecks and overload earlier if the data is used transparently and anonymously. The problem is minute-by-minute monitoring: it creates stress, often measures the wrong things and quickly clashes with GDPR and works councils in the EU.
Managers should use such tools to improve processes, with individual scoring kept out of the picture.
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