Philippine Outsourcing Group Cuts Revenue and Jobs Forecasts on AI
TL;DR
The Philippines’ main business-process outsourcing group cut its industry revenue and job forecasts — and even warned of possible shrinking future business — with the emergence of artificial intelligence, shifting geopolitical conditions and increased competition.
Nauti's Take
For small teams, this is not a cue to automate support or operations blindly. Check which tasks in your workflow are actually standardized enough for AI, and where quality, escalation, or liability still require humans.
Bloomberg is the only named source here, so wait for company-level numbers and concrete client impact before drawing bigger conclusions.
Sources