Doctors’ AI scribes get names of drugs and diagnoses wrong, NHS watchdog warns
TL;DR
Exclusive: Patients identify errors in consultation transcripts that are missed by GPs, Healthwatch England finds AI technology that listens to and transcribes patients’ consultations with doctors can put them at risk by getting the names of drugs and illnesses wrong, an NHS watchdog has warned. In one case a woman was left badly shaken when the AI scribe’s summary of her conversation wrongly said she had demyelination – serious nerve damage that can lead to multiple sclerosis. Continue reading...
Nauti's Take
The progress here is visibility: by documenting where AI scribes get drugs and diagnoses wrong, Healthwatch England surfaces a risk that usually stays buried in files. The problem is serious, since a wrong entry like demyelination in a consultation summary can derail both a treatment and the person receiving it.
Practices should have transcripts checked before they reach the record, and patients gain from reading their own summary.
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