Building a restaurant telephony AI host with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic
TL;DR
In this post, we show you how to build a voice ordering system that answers a phone number and takes the order from greeting to confirmation. The system uses Amazon Bedrock AgentCore to host and run the agent and Amazon Nova 2 Sonic for real-time speech, connected to a restaurant backend through the Model Context Protocol (MCP).
Nauti's Take
For small teams, this is primarily an infrastructure problem, not a prompting problem. Verify whether your POS or ordering system can be connected cleanly via MCP, measure real call latency, and test how the flow handles accents, clarifications, and menu exceptions before treating it as reliable operational relief.
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