Don’t be fooled. The AI that was supposed to save us time is doing just the opposite | Gaby Hinsliff
TL;DR
The UK government says it can transform the state with AI, yet columnist Gaby Hinsliff argues in The Guardian that the technology is producing the opposite effect. Machine-generated content is flooding inboxes, public services and workflows, and everyone pays the cost in time and attention. She compares the trend to email, which was meant to save hours of meetings and phone calls and now consumes hours of deleting.
Nauti's Take
AI's advantage remains real when it finishes tasks instead of producing more text, for example sorting, summarising or filling in forms. The problem starts when every department generates more emails and reports that others have to read.
Public bodies and teams should measure success by reading time saved and set clear volume rules for generated content.
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