How AWS SMGS uses an AI-powered conversational assistant to transform business management with Amazon Bedrock AgentCore

In this post, we share how we built NarrateAI using Amazon Bedrock AgentCore to deliver business intelligence at scale for the AWS SMGS (Sales, Marketing and Global Services) organization. You will learn about: the two-layer architecture that separates batch processing from real-time interaction, the specialized AI agents that power intelligent routing and validation, key engineering patterns for production deployment, and how to build similar solutions with AWS services.