6 / 589

You can order Grubhub and Uber Eats ‘conversationally’ with Alexa Plus

TL;DR

Amazon lets Alexa Plus users order food from Grubhub and Uber Eats through open-ended conversation instead of rigid command-response loops.

Key Points

  • Mid-order changes like 'actually, no onions' or 'add a Coke' are handled naturally without waiting for Alexa to finish speaking.
  • Alexa only interjects when the user needs help or asks a question – otherwise the conversation flows uninterrupted.
  • The feature is part of Alexa Plus and runs on Amazon's updated LLM-powered assistant backend.

Nauti's Take

This sounds better than most past Alexa demos deserved – but Amazon has a genuinely useful target here: voice-based food ordering has always been a patience test. The 'like ordering at a restaurant' comparison is marketing, but it points at the right problem.

The real test comes when someone switches dishes halfway through, mentions a coupon, and asks about delivery time in the same breath. Alexa Plus is a paid tier, and features like this are exactly what have to justify the subscription.

Sources