Uber’s product chief on hotels, robotaxis, and why the company doesn’t want to be “everything for everyone”
TL;DR
Uber Chief Product Officer Sachin Kansal walks TechCrunch through the company's financial-services ambitions, its increasingly complicated relationship with Waymo, its new AV Labs data operation, and how AI is starting to show up in ways riders and drivers will actually notice.
Nauti's Take
The useful signal here is product discipline: Uber is inserting AI only where riders or drivers get an immediate operational benefit. The first thing to verify is whether these features actually change behavior, or simply add support complexity and model cost without improving the core workflow.
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