Building AI builders: Playbook for closing the AI knowledge-capability gap
TL;DR
The biggest barrier to AI adoption isn't awareness. It's the gap between talking about AI and building with it. Here's the playbook we used to turn non-technical, customer-facing professionals into confident AI builders in six weeks, and how your organization can replicate it.
Nauti's Take
A small team should start with one bounded workflow and a measurable outcome, such as handling recurring customer inquiries. After six weeks, measure time saved alongside error rates, data access, and whether participants can maintain prompts and automations themselves.
Without those checks, builder training can produce impressive demos without dependable operational capability.