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Build an agentic incident triage assistant with Amazon Quick and New Relic

TL;DR

This post shows engineering teams how to apply that principle to one of the most time-sensitive workflows in engineering: incident triage. You will build a custom incident triage assistant agent using Amazon Quick that orchestrates a response with the New Relic Model Context Protocol (MCP) Server and Asana through native integrations.

Nauti's Take

This is the kind of agent you do not judge by a pretty UI, but by whether it creates less chaos at 3 a. m.

If you still see MCP as a toy for tool calls, you are missing the point: the leverage is evidence, handoffs, and accountability.

Sources