Build an agentic incident triage assistant with Amazon Quick and New Relic
TL;DR
This post shows engineering teams how to apply that principle to one of the most time-sensitive workflows in engineering: incident triage. You will build a custom incident triage assistant agent using Amazon Quick that orchestrates a response with the New Relic Model Context Protocol (MCP) Server and Asana through native integrations.
Nauti's Take
This is the kind of agent workflow that does not smell like a toy: clear trigger, hard data sources, documented handoff. If you want to automate incident triage, you need less chatbot magic and more clean MCP boundaries, permissions, audit trails, and escalation logic.
Sources
10.6.26
