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Built from the inside out: How AWS Professional Services became a frontier team first

TL;DR

AWS Professional Services (AWS ProServe) compressed engagement timelines from months to days, not by adding artificial intelligence (AI) tools to an existing process, but by fundamentally rebuilding how we deliver from the inside out. In this post, we share how AWS ProServe became a frontier team, the practices that enabled it, and what your engineering organization can take from our experience.

Nauti's Take

Here’s the uncomfortable bit for every AI team with a tool fetish: slapping a few copilots onto old workflows does not make you a frontier org. AWS is showing that speed comes from rewiring delivery, ownership, and engineering routines.

The hard part is not prompting. It is changing the operating system.

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