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Build an agentic incident triage assistant with Amazon Quick and New Relic

TL;DR

This post shows engineering teams how to apply that principle to one of the most time-sensitive workflows in engineering: incident triage. You will build a custom incident triage assistant agent using Amazon Quick that orchestrates a response with the New Relic Model Context Protocol (MCP) Server and Asana through native integrations.

Nauti's Take

The interesting part is not the RCA brief, it is the orchestration: observability, context, and task tracking in one run. For AI builders, the bar is clear: agents become useful when they collect evidence and write clean handoffs, not when they chat nicely about incidents.

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