Americans Have Turned Against AI in Incredible Numbers
TL;DR
A new Pew poll shows a sharp trust problem: only 16 percent of US adults think AI will have a positive impact on society. At the same time, 49 percent use AI chatbots such as ChatGPT. That is up from 33 percent in 2024, and a quarter of users now use them daily. 40 percent expect AI to have a negative effect on society, while 31 percent expect a negative personal impact. Adoption is not translating into trust.
Nauti's Take
This is not just routine tech skepticism; it is a trust problem happening during mass rollout. The industry too often treats usage numbers as acceptance.
Many people use AI because they have to, because it saves time, or because work demands it. That does not mean they trust the technology, the companies behind it, or the economic consequences.
Briefingshow
The numbers expose an uncomfortable gap between usage and approval. AI can become more common without becoming more trusted. That matters for companies, employers, and policymakers: pushing people into AI workflows without clear value, control, and risk management may bake resistance directly into adoption.